Tube Map is an award-winning navigation app that includes the official TfL (Transport for London) Tube Map. Tube Map – London Underground works both on and offline. It provides line status updates, real-time routing to anywhere in London and the latest official Tube Map from Transport for London. It includes information about how accessible each platform is with ratings for those travelling with heavy luggage, a pushchair or using a wheelchair. Other similar apps from this provider include New York and Berlin Subways, Paris, Mexico City, Munich, Madrid and Barcelona Metros, and Bus times for London and the UK.
Category: Digital journey planning services/platforms
Developer: Mapway Limited
Main function: Digital journey planning service/platform
What is the main sub-function of the service/product: Navigation
Target group(s): General public/other
Countries/cities of operation: The United Kingdom (London), with similar apps in New York, Mexico City, Madrid, Berlin, Paris, Munich and Barcelona.
Technologies needed to use the service:
- Smartphone or tablet with internet connection, or without connection with reduced functionality
Is there a non-digital way to use this service or product? No, although tube maps are available in non-digital form.
Why is this a good example?
| Reason(s) | Free to download and use |
| More details | The app is downloadable for free giving access to trip planning functions and information. |
| Tags | Cost, Specific user groups- People with low income |
| Reason(s) | A journey planner that works with and without an internet connection |
| More details | Tube Map’s route planner also works without an internet connection. This can be very handy for people who cannot afford to use mobile data on their phone. However, internet is required for installing the app and for real train time information. |
| Tags | Caters for users with limited data access |
| Reason(s) | Allows to compare the journey time and cost of different routes to find the fastest and cheapest ways to get around |
| More details | This specifically helps people with low incomes to find the most affordable option for their journey. |
| Tags | Cost, Specific user groups- People with low income |
| Reason(s) | Features the iconic Harry Beck Tube Map which is easily recognisable to both local commuters and non-locals |
| More details | This supports usage of the app by migrants who need navigation in a foreign country and may be unfamiliar with the local context. |
| Tags | Usability-Simplicity |
| Reason(s) | Offers wheelchair accessibility information (supports use by people with disabilities) |
| More details | The app includes information about how accessible each platform is with ratings for those travelling with heavy luggage, a pushchair or using a wheelchair. |
| Tags | Specific user groups-People with disabilities |
If you would like to know more about why this product is part of this catalogue or what aspects of this example are specifically appropriate, click here to view the full DIGNITY Interactive Catalogue, which contains further information.
